Frequently Asked Questions (FAQ)

General Questions

We provide a wide range of services, including:

  • Swimming Lessons: For kids and adults of all skill levels.
  • Corporate Swimming Activities: Team-building exercises and wellness programs.
  • Swimming Pool Construction: Custom designs tailored to your needs.
  • Repair and Renovation: Upgrades and repairs for existing pools.
  • Cleaning and Maintenance: Regular cleaning and maintenance services to keep your pool in top condition.

You can reach us through our contact form, email us at info@youswim.co.ke, or call us at +254790407181. We’re here to assist you!

Swimming Lessons

We offer swimming lessons for all ages, from toddlers (2 Years) to adults. Our programs are tailored to meet the specific needs of each age group.

Our swimming lessons cater to beginners, intermediate, and advanced swimmers. We assess each individual’s skill level to ensure personalized instruction.

We offer both private and group lessons. Private lessons provide one-on-one attention, while group lessons foster a fun social environment.

Each lesson typically lasts 30 (for toddlers) to 60 minutes (5 Years and above), depending on the age group and skill level.

Yes! All our instructors are certified in swim instruction, CPR, and first aid to ensure a safe learning environment.

Absolutely! We encourage parents to observe lessons from designated areas to support their children while maintaining a distraction-free environment.

We recommend a comfortable swimsuit, swim cap (if applicable), and goggles. Water diapers for children yet to be potty-trained. 

We recommend a comfortable swimsuit, swim cap (if applicable), and goggles. 

Corporate Swimming Activities

We provide various activities, including team-building exercises, wellness programs, and customized events that promote teamwork and physical fitness.

Corporate swimming activities can improve teamwork, boost morale, reduce stress, and promote physical fitness. Engaging in these activities fosters camaraderie among employees while providing a unique break from the usual work environment.

Yes, we typically require a minimum of 10 participants to conduct a corporate swimming event. We can accommodate larger groups as well; please contact us for specific arrangements.

Absolutely! We can tailor our programs to meet your company’s specific goals and preferences, whether it’s focusing on team-building exercises or providing swim instruction for beginners.

Safety is our top priority! All events are supervised by certified instructors trained in CPR and first aid. We maintain a low instructor-to-participant ratio to ensure individual attention and safety throughout the session.

We accommodate all skill levels! Our instructors are experienced in working with individuals who may be nervous or inexperienced in the water, ensuring a supportive environment for everyone.

Yes! We can arrange additional activities such as poolside games, fitness challenges, or even a catered lunch to enhance your corporate event experience.

We recommend confirming your corporate swimming event at least 2-4 weeks in advance. This allows us to adequately prepare and ensure availability for your preferred date and time.

You can reach us through our contact form, email us at info@youswim.co.ke, or call us at +254790407181. We’re here to assist you!

Swimming Pool Services

Construction timelines vary but typically range from 4 to 8 weeks based on design complexity and weather conditions.

  • Concrete Pools: Highly customizable in shape and size.
  • Fiberglass Pools: Quick installation with pre-formed shells.
  • Vinyl Liner Pools: Cost-effective and available in various shapes.

Absolutely! We work closely with clients to create custom designs that fit their vision and backyard space, including features like waterfalls, lighting, and landscaping.

Common repairs include:

  • Leaking plumbing or fittings
  • Cracked tiles or surfaces
  • Pump or filter malfunctions
  • Structural issues with the pool walls

Signs that your pool may need repairs include water level drops (indicating leaks), unusual noises from equipment, visible cracks in the structure, or poor water quality despite regular maintenance.

We recommend cleaning your pool at least once a week, but frequency may vary based on usage and environmental factors. Regular maintenance helps keep the water clean and safe for swimming.

Our cleaning service typically includes:

  • Skimming debris from the surface
  • Vacuuming the pool floor
  • Brushing walls and tiles
  • Checking chemical levels
  • Inspecting equipment functionality

Consider renovations if you notice:

  • Aging materials or equipment
  • Changes in safety regulations
  • A desire to update aesthetics or functionality
  • Increased maintenance costs due to outdated systems

We offer a range of renovation services, including:

  • Resurfacing and tiling
  • Upgrading filtration and heating systems
  • Adding new features like slides or spas
  • Enhancing landscaping around the pool area

Yes! We provide customizable maintenance packages that can include regular cleaning, chemical balancing, equipment checks, and emergency repairs.

We provide comprehensive warranties on our construction work and equipment installations. Specific warranty details can be discussed during your consultation.